TERMS & CONDITIONS

Last Updated: [November 21 2025]

Welcome to CynthiaMartinOnline.com (“Site”). These Terms & Conditions govern your use of this Site, our online programs, coaching services, ministry services, courses, memberships, digital products, and any services offered by Cynthia Martin Online (“Company,” “we,” “our,” or “us”).

By visiting the Site or purchasing, accessing, or participating in any of our services, you agree to these Terms & Conditions.

If you do not agree, do not use the Site or our services.

1. Who We Are

Cynthia Martin Online is a faith-based company providing:

Christian coaching

spiritual growth and discipleship mentoring

ministry services

inner-healing and breakthrough coaching

courses and workshops

digital products

memberships and group coaching

resources for personal and spiritual development

We operate under Christian principles and biblical teachings.

2. Not Professional Counseling, Therapy, or Medical Care

By participating, you acknowledge that:

Cynthia Martin is an ordained minister and Christian coach

She is not a psychiatrist, psychologist, licensed therapist, or medical professional

Her services are spiritual and educational in nature

Nothing provided constitutes medical, psychological, therapeutic, or legal advice

You agree to seek professional help from a qualified provider for any mental health, medical, or crisis-related concerns.

3. Who Our Services Are For

By using this Site or enrolling in services, you confirm that:

You are at least 18 years old

You are capable of making decisions for yourself

You understand this is not therapy

You are voluntarily seeking spiritual and personal growth

You are not in crisis or requiring medical or psychological intervention

We reserve the right to refuse service if we believe it is not a suitable fit or outside our scope of practice.

4. Payment Terms

We use trusted third-party processors (Stripe, PayPal, etc.). By purchasing, you agree that:

You authorize the Company to charge your payment method

All purchases must be made with a valid payment method

You are responsible for ensuring payments process successfully

If a payment fails, access may be paused until resolved

Payment plans (where applicable) must be completed.
Failure to complete payments may result in collections activity or removal from programs.

5. Refund Policy

Unless a specific program states otherwise, all sales are final for:

coaching programs

courses

workshops

digital downloads

memberships

discipleship/mentor coaching

ministry sessions

No refunds or cancellations are issued once access is granted.

Memberships may be canceled at the next billing cycle, not retroactively.

6. Coaching, Ministry & Membership Terms

By participating in any coaching, ministry, or mentoring service, you agree:

Results are not guaranteed

You are responsible for your decisions and actions

You will not use coaching as a substitute for therapy

You will participate with personal responsibility, honesty, and integrity

You will not share recordings or proprietary materials

Group confidentiality is expected but not guaranteed by other members

We may remove you from a program (without refund) for:

Disruptive behavior

Violation of confidentiality

Harassment or inappropriate conduct

Actions harmful to the community

Repeated failure to meet payment obligations

7. Intellectual Property

All content on this Site and within all programs—including:

teachings, videos, slides, workbooks

PDFs, downloads, outlines

coaching frameworks

membership materials

ministry processes

digital products

branding, copy, and curriculum

is the intellectual property of Cynthia Martin Online.

You may NOT:

share

distribute

sell

repackage

claim as your own

use for commercial teaching

use in your own coaching programs

without written permission.

8. No Guarantees

You understand that:

Transformation is personal and varies

Your results depend on your commitment, decisions, and personal history

We do not guarantee emotional, relational, spiritual, or financial outcomes

You agree to hold the Company harmless for outcomes related to your participation.

9. Assumption of Risk

By participating in any service, you acknowledge:

Coaching involves personal responsibility

Ministry and inner-healing may bring up emotional experiences

You assume all risks associated with your participation

You will seek appropriate medical or mental health care when needed

The Company is not liable for how you interpret or apply teachings.

10. User Responsibilities

You agree not to use the Site or our services to:

engage in illegal activity

harm others

distribute spam

violate copyrights

harass or defame

disrupt community environments

misuse content

Violation may result in removal from programs without refund.

11. Confidentiality

We respect your privacy. However:

We cannot guarantee confidentiality in group settings

You are responsible for what you choose to share

We maintain privacy to the extent permitted by law

We may disclose information if legally required or to prevent harm.

12. Access to Services

We reserve the right to:

modify programs

update content

adjust resources

discontinue services

restrict access if necessary

You are responsible for maintaining your technology to access materials.

13. Termination

We may terminate your access at any time if you violate these terms.
You may terminate a membership at the next billing cycle.

No refunds are issued for termination due to violation.

14. Limitation of Liability

To the fullest extent permitted by law:

The Company is not liable for damages arising from your participation

We are not responsible for decisions you make based on our teachings

We are not liable for interruptions in service or technical issues

Your use of the Site and services is at your own risk.

15. Dispute Resolution

Any disputes will be handled through:

negotiation

mediation (if necessary)

binding arbitration

The venue will be the Company’s local jurisdiction.

16. Governing Law

These terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

17. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.
Updated versions will include a new “Last Updated” date.

18. Contact Information

For questions about these Terms & Conditions, contact:

Cynthia Martin Online
Email: [email protected]
Website: https://cynthiamartinonline.com