Privacy Policy for CynthiaMartinOnline.com

Last Updated: November 21 2025

Cynthia Martin Online (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using CynthiaMartinOnline.com (“Site”) or interacting with our services, programs, courses, or communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

A. Personal Information You Provide

When you purchase a product, enroll in a program, download a resource, fill out a form, or contact us, you may provide:

Name

Email address

Phone number

Mailing address (optional)

Payment information (processed securely via Stripe or PayPal)

Any information you voluntarily submit (messages, survey answers, intake forms, etc.)

We do not store full credit card numbers. All payment data is handled through Stripe or PayPal, which use industry-standard security.

B. Automatically Collected Information

When you visit the Site, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Date/time of visits

Referring links

General location data

We use cookies, tracking pixels, and analytics tools (e.g., Google Analytics) for performance and marketing purposes.

C. SMS/Text Messaging Information (A2P 10DLC Compliance)

If you opt in to receive text messages from us, we may collect:

Mobile phone number

Message history

Interaction data

By opting in, you consent to receive automated promotional and informational messages. Message and data rates may apply.
You may opt out anytime by replying STOP.

2. How We Use Your Information

We use your information to:

Deliver programs, coaching, workshops, and products you purchased

Provide customer support

Process payments

Send email newsletters, devotional messages, and updates

Send SMS messages you opted in to receive

Improve our services, teaching materials, and marketing

Personalize your experience

Comply with legal and financial obligations

We will never sell your personal information.

3. Legal Basis for Processing (If Applicable)

For users in regions requiring legal basis (e.g., GDPR zones):

Your consent (see item 14 for more information regarding GDPR)

Fulfilling a contract (course access, program enrollment, coaching)

Legitimate business interests (program improvement, marketing)

Legal obligations (recordkeeping, taxes, fraud prevention)

4. Sharing Your Information

We may share information with trusted third parties that help us operate our ministry and business, including:

Email service providers (ActiveCampaign, ConvertKit, etc.)

Payment processors (Stripe, PayPal)

Website hosting and analytics tools

Scheduling platforms (Calendly, Acuity)

Coaching or membership platforms (GoHighLevel, Skool, Teachable, etc.)

These third parties are required to protect your data.

We will not share or sell your phone number for marketing purposes, in compliance with A2P 10DLC rules.

5. Text Messaging and A2P 10DLC Compliance

By subscribing to our SMS list, you agree to receive:

Reminders

Devotionals

Coaching notifications

Offers related to our programs and ministry

You can opt out anytime:

Text STOP to unsubscribe

Text HELP for assistance

We will not share your phone number with third parties for their marketing.

6. Payments Through Stripe and PayPal

All payments are processed through secure, PCI-compliant services:

Stripe

PayPal

These processors collect and store your payment information. We only receive limited data (name, email, last 4 digits of card, etc.).

You can review their privacy policies separately:

Stripe: https://stripe.com/privacy

PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

7. Data Retention

We retain data only as long as necessary to:

Provide services

Fulfill financial/legal obligations

Maintain program access records

Improve future offerings

You may request deletion at any time (see Section 10).

8. Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools to:

Improve website performance

Personalize content

Measure marketing effectiveness

You can disable cookies in your browser settings.

9. Children’s Privacy

This site is not intended for children under 13.
We do not knowingly collect information from children.

10. Your Rights

You may:

Request a copy of your data

Request correction of inaccurate information

Request deletion of your data

Opt out of emails

Opt out of text messages

Disable cookies

To request data removal or access:

Email: [email protected]

11. Security

We take reasonable and appropriate measures to protect your information, but no method of transmission is 100% secure. You use the Site at your own risk.

12. Changes to This Policy

We may update this policy at any time. Changes will be posted with a new “Last Updated” date.

13. Contact Information

If you have questions about this Privacy Policy or your data, contact us:

Cynthia Martin Online
Email: [email protected]
Website: https://cynthiamartinonline.com

14. GDPR Compliance Statement

Cynthia Martin Online is committed to full compliance with the European Union’s General Data Protection Regulation (“GDPR”). This section explains the rights of individuals located in the EU/EEA and how we protect and process personal data under GDPR.

14.1. Legal Basis for Processing Personal Data

We process personal information under one or more of the following legal bases:

Consent — When you voluntarily provide information or opt in to emails, SMS, or downloads.

Contract — When processing is necessary to deliver a product, course, or service you purchased.

Legitimate Interests — For improving our services, marketing to existing subscribers, and maintaining business operations.

Legal Obligations — For recordkeeping, tax, accounting, and compliance purposes.

14.2. Your GDPR Rights

If you are located in the EU/EEA, you have the following rights:

Right to Access — You may request copies of your personal data.

Right to Rectification — You may request corrections to inaccurate or incomplete information.

Right to Erasure (“Right to Be Forgotten”) — You may request deletion of your personal data at any time.

Right to Restrict Processing — You may request that we limit the way your data is used.

Right to Data Portability — You may request your personal data in a structured, machine-readable format.

Right to Object — You may object to processing, including marketing communications.

Right to Withdraw Consent — You may withdraw consent at any time, without affecting processing before your withdrawal.

Right Not to Be Subject to Automated Decision-Making — We do not use automated decision-making that produces legal or significant effects.

To exercise any rights, contact:
[email protected]

14.3. International Data Transfers

Your data may be processed in the United States where our business operates.
We ensure appropriate safeguards through:

Data processing agreements with our service providers

Industry-standard security measures

Use of platforms that maintain GDPR compliance (e.g., Stripe, PayPal, ActiveCampaign, etc.)

14.4. Data Retention Practices

We only retain personal data for as long as necessary to fulfill the purpose for which it was collected, including:

Delivering services

Maintaining access records

Legal and accounting requirements

You may request deletion at any time.

14.5. Your Consent

If you provide personal information, download resources, enroll in programs, or choose to receive emails or SMS messages, you consent to the collection and use of information as described in our Privacy Policy and this GDPR statement.

14.6. Contact for GDPR Requests

To submit a request, update information, or ask compliance-related questions:

Cynthia Martin Online
Email: [email protected]
Website: https://cynthiamartinonline.com

14.7. Data Protection Officer (If Required by GDPR)

Although not required for small businesses, we designate:

Data Protection Contact:
Cynthia Martin
[email protected]